Temporary for 1 year

Salary: £15,014

The Service

Within revenues and benefits we deal with over 37,000 dwellings and nearly 2,000 businesses, and support customers through the delivery of housing benefit and council tax support. And by finding ways to increase the amount of income we generate, we help the council to continue to provide the services our customers rely on.

As a service we take pride in our work by valuing others, focusing on what's important so that we make a real and positive difference. If this reflects how you are and how you work then this could be the role that meets your expectations.

What is the role?

Within this role you will be reporting to the Benefits Team Leader as well as working with other members of the Benefits and Revenues Teams. You will learn our postal opening procedures, recording, scanning and indexing of written correspondence received within the Service. You will input data using our IT systems and carry out other general administrative duties.

What we can teach you: What Revenues & Benefits does and its role across Gosport How local government works How to carry out different types of analysis of information How to use information to support facts and draw a conclusion How to obtain information from others How to communicate with customers What you will achieve: Knowledge of how to plan your work and time management skills to meet deadlines Communication skills within a business environment working with all levels of staff and managers Satisfaction that you are making a positive contribution to how the organisation works Knowledge and skills to further your development

Who is the person?

We are looking for someone who is:

1. Positive, motivated, thorough, efficient, responsible, committed and understands the importance of confidentiality and discretion.

In addition you need:

2. Good IT skills and be familiar with MS office including Word, Excel & Outlook 3. Good written and verbal communication skills as many of our enquiries are through written communication needing written responses and over the telephone. 4. To be a team player, able to fit into the current team and willing to help out as needed. 5. To be methodical with a good attention to detail which will be necessary for the work you will be required to assist with.

Closing date: Monday, 3 July 2017 Assessment and interviews will take place on: Thursday, 13 July 2017

To find out more information with regards to this role please see attached documents including the application form at the bottom of the job page.