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Telephone Debt Collector

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First 4 Personnel (& Temp) Ltd


£27000 - £28000 per annum + benefits

You love the thrill of the chase - chasing down debt but at the same time building strong relationships with your clients.
A Debt Collector is required to maintain client's credit accounts on a weekly basis and ensure any queries or issues are managed efficiently.

What will you be doing?

  • Chasing clients for unpaid fees
  • Managing queries and issues when they arise with other departments
  • Update records and processing receipt of client cash and fee payments
  • Preparing data reports on monies owed
  • Where necessary preparing on-line Court Collection Summons and High Court Enforcement

What do you need?

  • Good understanding of Consumer Credit Act
  • Good understanding of FCA collections regulations
  • Experience in credit control & debt management
  • Clear telephone manner and clear listening skills
  • Confident, resilient and problem solving skills
  • Ideally experience of HMRC and knowledge of VAT and personal Tax

What's on offer?

  • Salary of up to £28,000
  • Good opportunity to develop long term career
  • Working in a vibrant, expanding, forward-thinking company
  • Modern offices
  • 22 days holiday, increasing 1 day per year to a max of 25 days
  • Pension scheme
  • SimplyHealth or Perkbox membership after probation
  • Car Sharing Incentive Scheme
  • Cycle to Work Scheme
  • Childcare Voucher Scheme
  • Support with professional studies
  • Hours: 8.30am – 5.30pm; finish 5.00pm Fridays