Are you a whizz at shipping, export, import, Incoterms 2010?

Familiar with Letters of Credit and processing orders through to delivery, including logistics and shipping procedures?

A Sales Support Executive is required by global organisation to manage orders from initial enquiry through to delivery to client sites globally.

What will the Sales Support Executive be doing?

• Manage all order inquiries with clients, processing through the ERP and CRM system through to shipping scheduling and processing
• Gain authorisation for placing orders, stock, pricing and credit release
• Work with logistic partners to ensure shipments have proper documentation for shipping and customs clearance.
• Work with the Sales Manager to manage quotations and follow up
• Manage credit maintenance, coordinate payment activity and compliance with customers' Letters of Credit.
• Provide support during tender and contract process
• Prepare reports on sales volumes, profitability, credit management and budget preparation support.
• Distribute marketing communications and supports exhibitions as required.
• Ensures compliance with JSOX for the Sales Admin processes.

What does the Sales Support Executive need?

• Understanding and using Letters of Credit
• Logistics skills - Incoterms2010
• Strong Excel skills for reporting
• Strong familiarity with CRM and ERP systems (ideally Oracle Sales Cloud)
• Excellent communication, interpersonal and numeric skills
• Ability to develop and maintain relevant product & Software knowledge.
• Language skills advantageous especially Mandarin

What's the package on offer for the Sales Support Executive?

• Salary of c. £24,000 - £27,000 dep. exp.
• Bonus scheme up to 10% of salary
• Parking
• 25 days Holiday + BH and opportunity to purchase another 5 days
• Pension
• Life Insurance
• Dental Insurance
• Healthcare, well being and first aid schemes
• Discount portal on a numbr of products
• Training support package
• Hours 9-5:15 - hybrid role 2-3 days WFH (office open Mon to Wed)